Messaging Policy & SMS Terms

This policy describes how RedZun LLC ("RedZun," "we," "us") and the consumer programs it operates — including Perky Rewards — send and receive text messages (SMS/MMS). It is written for the people we message, for our partners, and for the mobile carriers and registries that oversee business messaging in the United States.

1. Programs covered

2. How people opt in

Every conversation is started by the consumer. On a Perky Rewards landing page the consumer sees the offer, the shipping cost, and the messaging disclosure, then taps a "Tap to Text & Claim" button that opens their own messaging app with a pre-written message (for example, "CLAIM Car Care Kit"). Sending that message from their own phone is the consumer's express consent to receive the conversational replies and a limited number of follow-up messages about that claim. Consent is not a condition of purchase. We never buy lists, cold-message, or message numbers that did not text us first.

The disclosure shown at opt-in reads, in substance: "By tapping the button and sending the text you agree to receive recurring automated messages from Perky Rewards about this offer at the number you text from. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help."

3. What we send, and how often

• Replies to the consumer's messages, typically within seconds.
• A claim link when the consumer is ready to complete the order.
• At most a small number of follow-up messages about that specific claim (for example, resending the link if it was not opened), only within 24 hours of the consumer's last message, and never during local quiet hours (before 8 am or after 9 pm in the consumer's time zone).
• Customer-care replies after an order (shipping and order questions).

Message frequency varies with the conversation. Message and data rates may apply according to the consumer's mobile plan.

4. Opting out and getting help

Reply STOP (or STOP ALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any message to opt out. We send one confirmation message and no further messages to that number for that program. Reply HELP for a description of the program and how to reach us, or email support@redzun.com. Opt-outs are honored immediately and shared across all campaigns we run.

5. Content standards

• We identify the program (and, on request, the operating company) in the conversation and on every landing page.
• We state costs plainly: featured rewards are provided at no product cost, and the consumer pays a disclosed, one-time shipping and handling fee before anything ships.
• We do not send content involving sex, hate, alcohol, firearms, tobacco, cannabis, gambling, lending, or other restricted categories.
• Links point to pages we operate or partner checkout pages we have vetted; we do not use public URL shorteners.
• Assistants may be automated. They never claim to be a specific human when asked directly, they answer honestly about who we are and are not affiliated with, and they hand off to a person when needed.

6. Data handling

We collect only what the program needs: the phone number the consumer texts from, the messages exchanged, and the details the consumer chooses to share for fulfillment (such as a first name, email address, and ZIP code). We do not sell or rent phone numbers, and we do not share mobile opt-in data with third parties for their own marketing. See our Privacy Policy.

7. Carrier notice

Wireless carriers are not liable for delayed or undelivered messages. Supported carriers include all major US carriers. Messages are sent from registered US business numbers.

8. Contact

RedZun LLC · Austin, Texas, USA · support@redzun.com (consumers) · compliance@redzun.com (carriers, registries, regulators)